FAQ

Founded in 2017, Rippton specializes in the R&D and manufacturing of smart fishing tackles. Our product range includes fishing drone, bait boat, bite alarm, fish finder etc. By integrating software and hardware, all our smart products can be controlled by our app Rippton. Rippton app is also a community for global anglers and offers comprehensive fishing toolkit.Rippton’s mission is to make fishing smarter utilizing cutting-edge technologies for anglers while maintaining the fun of fishing. Rippton hopes to bring innovation and inspiration to every angler in the world.

If you’re interested in the CatchX bait boat, you can join https://www.facebook.com/groups/559963571760280If you’re interested in the SharkX fishing drone, you’re welcome to join our FB group https://www.facebook.com/groups/1430504394032770

Yes. Our Facebook page is Rippton Smart Fishing Gear https://www.facebook.com/rippton. Our YouTube account is Rippton https://www.youtube.com/c/ripptondrone

The SharkX has a max range of 1.0KM and a max payload of 3KG.

It depends on wind resistance and weight of your bait. Without bait, the drone can normally fly for 24mins.

The CatchX Black Samurai package includes a CatchX Black Samurai bait boat, 2 batteries and a fish finder mount, 1 remote, 2 chargers, 1 aerial.

The CatchX Pro package includes a Pro bait boat, a Hydrobat fish finder, 2 batteries and a self-adaptive fish finder mount, 1 remote control, 2 chargers, 2 aerials.

They’re both GPS bait boats with autopilot function. The Pro comes with a fish finder named “Hydrobat”, while the Black doesn’t come with a fish finder. The RC ranges of the Pro and the Black are 300m and 800m respectively.

On TWO batteries. The battery can last for about 2.5 hours on a full charge.

The Hydrobat fish finder will be available for purchase on Rippton online store. You can use it on the Black and the CatchX but the range will be 80-100m, while the range when used with the Pro is 300m.

On TWO batteries. The battery can last for about 2.5 hours on a full charge.

The precision varies between 50cm-2m depending on the differences in the number and quality of satellites.

Shipping times vary depending on the destination, but typically take 2-5 business days.

At the moment, we only ship our bait boats, bite alarms, and fish finders to the UK. Our fishing drones are only available in New Zealand and the US. However, if you're located outside of these regions and would like to place an order, you can get in touch with our customer service team at support@rippton.com to make arrangements.

Currently pickup is not available. Some products might be available in local shops, if so you can directly buy from shops.

Yes, you will receive a tracking number via email once your order has been shipped.

If your package is lost or damaged during shipping, please send an email to support@rippton.com and we will work with you to resolve the issue.

You can pay with your credit cards or PayPal.

We don’t do finance atm. However, if you have a Paypal account, you may choose Pay in 4 as your payment method when checking out with PayPal. Then you will be taken through the application process. You will get a decision instantly but not everyone will be approved based on Paypal internal checks. If you require help, please consult Paypal: https://www.paypal.com/uk/smarthelp.

If your order has not yet shipped, you can cancel your order for a full refund. If your order has already shipped, you can return it for a refund (see our return policy for details).

If you are not satisfied with your purchase, you can return it for a refund or exchange within 14 days of receiving it. The item must be unused and in its original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed within 14 days.

We offer a 12-month guarantee and local After Sales Support from the date of your purchase. If your product is defective, please contact our customer service team at support@rippton.com and we will work with you to resolve the issue.

Please contact our customer service team at support@rippton.com.

If your order has not yet shipped, you may be able to modify your order. Please contact our customer service team for assistance.

We occasionally offer promotions and discounts. Join our Facebook group to stay up-to-date on our latest offers. Rippton Bait Boat UK (https://www.facebook.com/groups/559963571760280) Rippton SharkX Fishing Drone (https://www.facebook.com/groups/1430504394032770)